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Owned and operated by Denith Htx LLC, our team is ready to help with orders, product questions, or project ideas.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Transit time is typically 5 to 8 business days depending on your location within the Continental U.S. Larger items like fire pits and pergolas may have separate delivery timelines noted on their product pages.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package. If you have not received tracking information within 3 business days, feel free to contact us at support@Elitehomesource.com.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
We are happy to help with exchanges within the return window. Contact our team and we will walk you through the process, whether you are swapping a poker table finish or choosing a different pizza oven size.
How do I choose the right fire pit or pergola for my space?
Our team can help match you with the right product based on your patio dimensions, intended use, and style preferences. Send us a message with a few details about your space and we will share tailored recommendations.
Do you carry items for indoor spaces as well?
We carry a range of home upgrades for both indoor and outdoor living, from kitchen essentials to man cave furnishings. Browse our collections or contact us and we will point you in the right direction.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.
30-Day Returns
Not the right fit for your space? Our return policy gives you 30 days to decide.
